GM’s Global Director Of CX Answers 4 Questions For Digital Innovators

As global director of CX strategy and enterprise experiences at General Motors, David Mingle has spent the past four years laser-focused on transforming the customer experience.
“There is a lot of friction in today’s car buying process that we need to address,” said Mingle,…

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As global director of CX strategy and enterprise experiences at General Motors, David Mingle has spent the past four years laser-focused on transforming the customer experience.
“There is a lot of friction in today’s car buying process that we need to address,” said Mingle,…

How to Cope with Email Rendering Challenges Across Diverse Email Clients

raphaelsilva / Pixabay

When it comes to planning email marketing campaigns, marketers need to take into consideration various factors to ensure there is no rendering and deliverability issues. One key factor is the support from various email clients. With subscribers using diverse email…

raphaelsilva / Pixabay

When it comes to planning email marketing campaigns, marketers need to take into consideration various factors to ensure there is no rendering and deliverability issues. One key factor is the support from various email clients. With subscribers using diverse email…

What Talent Acquisition Wants From AI And Automation

Jobvite recently published a survey on how recruiters feel about AI and automation in talent acquisition.
In recruiting, artificial intelligence is being used to streamline or automate some part of the workflow, especially repetitive, high-volume, administrative tasks.

Contrary to popular…

Jobvite recently published a survey on how recruiters feel about AI and automation in talent acquisition.
In recruiting, artificial intelligence is being used to streamline or automate some part of the workflow, especially repetitive, high-volume, administrative tasks.

Contrary to popular…

Jeff Sessions Naming Special Investigator For Clinton Foundation Probe Is Fake News

Wikimedia Commons

U.S. Attorney General Jeff Sessions naming a special investigator for a probe into The Clinton Foundation is fake news. There is no truth to a report that Sessions had decided on a special investigator into the foundation run by Bill and Hillary Clinton.
As of this writing…

Wikimedia Commons

U.S. Attorney General Jeff Sessions naming a special investigator for a probe into The Clinton Foundation is fake news. There is no truth to a report that Sessions had decided on a special investigator into the foundation run by Bill and Hillary Clinton.
As of this writing…

‘Flaming Tire’ Rocketing Past A Car Almost Hitting A Woman Is A Viral Digitally Manipulated Video

A video of a “flaming tire” flying past a car and almost hitting a woman is a viral digitally manipulated video. A viral video falsely shows a “flaming tire” rocketing past a car and almost striking a woman standing outside of the vehicle. According to a video that went…

A video of a “flaming tire” flying past a car and almost hitting a woman is a viral digitally manipulated video. A viral video falsely shows a “flaming tire” rocketing past a car and almost striking a woman standing outside of the vehicle. According to a video that went…

What is AI and What is Not

Artificial intelligence – when it all began
Some of you might think AI is the coolest and hottest thing happening in the software field now as we now talk about driver free cars, smart homes, we even have Siri in our hands today. If you are aware of the history of computers you will know…

Artificial intelligence – when it all began
Some of you might think AI is the coolest and hottest thing happening in the software field now as we now talk about driver free cars, smart homes, we even have Siri in our hands today. If you are aware of the history of computers you will know…

Don’t Be Ridiculous

One of my colleagues in the speaking business, Bob Wendover, sent in this amazing story – and it’s not amazing in a good way.
For years, the cable industry has unfortunately been one of those industries that finds itself in the bottom echelon of customer service rankings. While I believe the ind…

One of my colleagues in the speaking business, Bob Wendover, sent in this amazing story – and it’s not amazing in a good way.
For years, the cable industry has unfortunately been one of those industries that finds itself in the bottom echelon of customer service rankings. While I believe the ind…